Fair Lending and Social Media
In July of 2020, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against a Chicago-based nonbank mortgage lender, for violations of...
How to Stay Off the Front Page
On January 6th, 2021 a group of people stormed the United States capital and infiltrated the House and the Senate. This was a tumultuous time for all...
The FFIEC and Me
In 2013, which feels like a lifetime ago, the Federal Financial Institutions Examination Council (FFIEC), released guidelines to help financial...
Why Loan Officers Should Use Professional Pages on Social Media
Social media has been such a big part of our personal lives for the past 10 years. The number of social media network users worldwide has increased...
Corporate Social Media Horror Stories
Professionalism in the financial industry goes beyond how you dress, how you treat customers and co-workers, and how well you remain legally...
Fair Housing & Social Media
Since the Fair Housing Act was enacted as part of the historic 1968 Civil Rights Act, it’s continually been in the news. As complicated as the act...
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The Value of a Like - Are they RESPA Violations?
The social media landscape is perpetually changing and sometimes the regulations can’t keep up. Whether this is a good or bad thing for lenders...
Who Owns a Social Media Account?
Your Loan Officer, the one who mastered the art of acquiring leads from social media, has moved on to new a opportunity. You’ve collected their ID...
How to Respond to an Online Review
For any company, a brands image is one of the most important assets utilized. It is the outward face of your company, where existing and prospective...