Compliance Resources

5 Social Media Post Ideas for Banks to Drive Customer Acquisition and Retention

With 72% of U.S. adults reporting using at least one social media platform, social media is an obvious channel through which banks can engage with...

Read more

That’s Not My Page! Social Media Made for You, But Not by You.

Carefully curating a corporate mortgage/financial services social media presence is practically a full-time job, given the intense regulatory focus...

Read more

DOJ’s Settlement with Meta Highlights Regulators’ Increased Focus on Digital Redlining via Social Media Marketing

Those that do not heed the recent warnings from the federal level about Fair Lending do so at their peril. As an example of the lengths regulators...

Read more

CFPB drops hammer on GA debt relief company for telemarketing violations

The CFPB announced on July 8 that it had entered into a settlement with Georgia-based debt relief and ‘credit repair’ company Burlington Financial...

Read more

Lasting Changes to the Financial Industry from COVID-19

The COVID-19 pandemic has severely unsettled consumer lending to such an extent that some methods and facets of the industry may never revert to...

Read more

The TCPA - Is Social Media Next?

In the latest warning to the ever-expanding marketing industry, the 5th Circuit Court of Appeals recently determined that unsolicited and unwanted...

Read more

Social Media and Employment Agreements

In just a few short years, social media has forever changed how many industries do business and the mortgage industry is no exception. Facebook,...

Read more

The Value of a Like - Are they RESPA Violations?

The social media landscape is perpetually changing and sometimes the regulations can’t keep up. Whether this is a good or bad thing for lenders...

Read more

Who Owns a Social Media Account?

Your Loan Officer, the one who mastered the art of acquiring leads from social media, has moved on to new a opportunity. You’ve collected their ID...

Read more