Compliance Resources

Oregon latest to restrict lender remedies during COVID-19 pandemic

Passed on May 19 by the Oregon House of Representatives, HB2009 is the latest state-mandated round of consumer protections designed to protect...

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Understanding Mortgage Advertising Record Retention Requirements

The regulations governing advertising in the mortgage industry are numerous and wide-ranging, but the fact remains that there will always be a select...

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Mortgage Advertising Regulations - Social Media Counts, Too!

Love it or hate it, social media is a critically important tool that lenders and servicers must utilize in order to attract new customers and stay on...

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Lasting Changes to the Financial Industry from COVID-19

The COVID-19 pandemic has severely unsettled consumer lending to such an extent that some methods and facets of the industry may never revert to...

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The TCPA - Is Social Media Next?

In the latest warning to the ever-expanding marketing industry, the 5th Circuit Court of Appeals recently determined that unsolicited and unwanted...

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Juneteenth, TRID, & Social Media

On June 17th, President Joe Biden signed Congressional Bill S. 475 into law at 3:51pm, effectively adding Juneteenth as a new federally recognized...

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FINRA, Social Media, & Gamification

The financial industry is an ever-evolving creature, one that constantly invents exciting ways for its customers to move and spend money. By the same...

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The Missing Piece with Consumer Complaints

Just a few short years ago, complaints from consumers primarily came in through angry phone calls or lawsuits.  Now they can come in through a...

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Unlicensed Activity Risks

For many financial institutions, the fear of citation for unlicensed activity, including the advertising of financial products, is always at top of...

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