Sliding Into DMs… and Straight Into Trouble
When social feeds are as crowded as today’s mortgage market, it is tempting for loan officers to fire off a quick Instagram reply or direct message a...
When social feeds are as crowded as today’s mortgage market, it is tempting for loan officers to fire off a quick Instagram reply or direct message a...
In the hyper-competitive landscape of mortgage, a lender’s online presence is more than a digital calling card: it’s a dynamic marketing engine that...
When COVID‑19 pushed loan servicers into spare bedrooms and kitchen tables, productivity largely held steady… but regulators did not relax. In fact,...
Structural and policy shifts since early 2025 have sharply curtailed the Consumer Financial Protection Bureau’s (CFPB’s) supervisory reach. A series...
Affiliated business arrangements, or ABAs, have become a staple strategy for many lenders, real‑estate brokers, builders, and title agencies that...
Mortgage businesses frequently organize events – from first-time homebuyer seminars to open houses, happy hours to charity events – to create and...
For as long as companies have advertised their wares and services, customer testimonials have been a powerful method of attracting new business....
In the mortgage industry, the Branch P&L (Profit and Loss) model has increasingly become a popular structure. Branch leaders often desire autonomy...
Anyone who has stepped foot in an office over the past few decades knows that the days of letters and faxes being the primary method of business...