CFPB drops hammer on GA debt relief company for telemarketing violations
The CFPB announced on July 8 that it had entered into a settlement with Georgia-based debt relief and ‘credit repair’ company Burlington Financial...
Oregon latest to restrict lender remedies during COVID-19 pandemic
Passed on May 19 by the Oregon House of Representatives, HB2009 is the latest state-mandated round of consumer protections designed to protect...
Understanding Mortgage Advertising Record Retention Requirements
The regulations governing advertising in the mortgage industry are numerous and wide-ranging, but the fact remains that there will always be a select...
Mortgage Advertising Regulations - Social Media Counts, Too!
Love it or hate it, social media is a critically important tool that lenders and servicers must utilize in order to attract new customers and stay on...
Lasting Changes to the Financial Industry from COVID-19
The COVID-19 pandemic has severely unsettled consumer lending to such an extent that some methods and facets of the industry may never revert to...
The TCPA - Is Social Media Next?
In the latest warning to the ever-expanding marketing industry, the 5th Circuit Court of Appeals recently determined that unsolicited and unwanted...
Juneteenth, TRID, & Social Media
On June 17th, President Joe Biden signed Congressional Bill S. 475 into law at 3:51pm, effectively adding Juneteenth as a new federally recognized...
FINRA, Social Media, & Gamification
The financial industry is an ever-evolving creature, one that constantly invents exciting ways for its customers to move and spend money. By the same...
The Missing Piece with Consumer Complaints
Just a few short years ago, complaints from consumers primarily came in through angry phone calls or lawsuits. Now they can come in through a...