Which Facebook Account Type Are Your Loan Officers Using — and Why It Matters for Compliance
A loan officer sets up a Facebook presence to connect with friends & colleagues, communicate with consumers on a more personalized level, all with...
The Social Compliance Gap
The Pace of Social Media Has Outrun Traditional Oversight
Social media has become one of the most influential channels in regulated industries. Loan...
Sliding Into DMs… and Straight Into Trouble
When social feeds are as crowded as today’s mortgage market, it is tempting for loan officers to fire off a quick Instagram reply or direct message a...
The FFIEC and Me
In 2013, which feels like a lifetime ago, the Federal Financial Institutions Examination Council (FFIEC), released guidelines to help financial...