Oregon latest to restrict lender remedies during COVID-19 pandemic
Passed on May 19 by the Oregon House of Representatives, HB2009 is the latest state-mandated round of consumer protections designed to protect...
Understanding Mortgage Advertising Record Retention Requirements
The regulations governing advertising in the mortgage industry are numerous and wide-ranging, but the fact remains that there will always be a select...
Mortgage Advertising Regulations - Social Media Counts, Too!
Love it or hate it, social media is a critically important tool that lenders and servicers must utilize in order to attract new customers and stay on...
Lasting Changes to the Financial Industry from COVID-19
The COVID-19 pandemic has severely unsettled consumer lending to such an extent that some methods and facets of the industry may never revert to...
The TCPA - Is Social Media Next?
In the latest warning to the ever-expanding marketing industry, the 5th Circuit Court of Appeals recently determined that unsolicited and unwanted...
FINRA, Social Media, & Gamification
The financial industry is an ever-evolving creature, one that constantly invents exciting ways for its customers to move and spend money. By the same...
Service Complaints Amid Pandemic Forbearance Confusion
As the mortgage industry has pivoted and reorganized in response to the COVID-19 pandemic, the likelihood that certain steps in the mortgage process...
ADA Website Compliance Risks
Designed to bring a world of information to the fingertips of everyone with a computer, the internet has not only brought a slew of privacy issues to...
Risks to Working Remote
The COVID-19 pandemic fundamentally changed the way that the financial industry does business. Before lockdown, an estimated five million Americans...