When COVID‑19 pushed loan servicers into spare bedrooms and kitchen tables, productivity largely held steady… but regulators did not relax. In fact,...
Structural and policy shifts since early 2025 have sharply curtailed the Consumer Financial Protection Bureau’s (CFPB’s) supervisory reach. A series...
Affiliated business arrangements, or ABAs, have become a staple strategy for many lenders, real‑estate brokers, builders, and title agencies that...
Mortgage businesses frequently organize events – from first-time homebuyer seminars to open houses, happy hours to charity events – to create and...
For as long as companies have advertised their wares and services, customer testimonials have been a powerful method of attracting new business....
In the mortgage industry, the Branch P&L (Profit and Loss) model has increasingly become a popular structure. Branch leaders often desire autonomy...
Anyone who has stepped foot in an office over the past few decades knows that the days of letters and faxes being the primary method of business...
Social media videos such as Instagram Stories – whether live broadcasts or 24-hour ‘temporary’ clips – offer lenders a dynamic way to connect with...
Navigating the mortgage industry often feels like riding a rollercoaster: fast-paced, dynamic, maybe some jarring bumps here and there, and full of...