SocialShield™: Ticketing

Sending Corrective Action is the Hardest Part

After identifying issues on social media one of the most tedious & time consuming steps is sending corrective action requests to the account owner.

Email Tickets Directly from ActiveComply

Many companies tout the use of Machine Learning and AI simply for the marketing buzz it provides but fail to describe how you will actually benefit from those technologies. At ActiveComply, our technology helps you meet FHA requirements by ensuring your profiles are up to snuff. 

Set Your Preferences to Your Organization's Needs 

Our Machine Learning algorithm has been trained to find logos by running thousands of cover photos through the algorithm and teaching it how to detect the it. Think of the small Equal Housing logo in the lower right corner of the cover photo. We have nearly 100% accuracy for finding it using Machine Learning. This accuracy paired with the efficiency of AI is superior to conducting this task manually.

Biography and About Sections

We also review your “About” and “Bio” sections of social media profiles to be sure Equal Housing Lender or Equal Housing Opportunity language is included, especially when the logo isn't found in the cover photo. This means you are getting accurate and full coverage, an approach that ensures your loan officers are meeting the requirements of this regulation.

Equal Housing Lender vs. Equal Housing Opportunity

The Fair Housing Act of 1968 outlines that all advertising must be nondiscriminatory in nature, without regard to race, color, religion, national origin, sex, handicap, or familial status. To ensure this is portrayed properly to consumers, the Fair Housing Act states that this requirement may be satisfied by using the verbiage Equal Housing Opportunity or Equal Housing Lender/Equal Opportunity Lender, or their respective logos below. It is important to note that these terms are not interchangeable and are used for specific institution types: institutions primarily governed by HUD will use EHO, while institutions primarily governed by the FDIC will use EHL/EOL. Ensure the proper logos or verbiage are displayed on all social media profiles or included in a profile's cover photo through ActiveComply.