Compliance Resources

“First-of-its-Kind” Collaboration Between HUD and the FHFA

On August 12, 2021, the U.S. Department of Housing and Urban Development (HUD) and the Federal Housing Finance Agency (FHFA) joined forces under a...

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Consumer Privacy Laws for Lenders

Lenders have a responsibility to protect consumer data, that is clear. In addition to that oath of protection required by law, lenders must also be...

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Cloud Storage: What are the Requirements for Financial Institutions?

Recent technological advancements have undoubtedly streamlined the loan process for borrowers and lenders alike, far beyond what could have been...

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Facebook's New Business Pages & What That Means for Compliance

In 2007, Facebook began the rollout of the now well-known Business Page model, allowing businesses to harness the power of social media to increase...

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CFPB: Regulation F Amendments to Move Forward without Delay

Although perhaps the most visible victims of the COVID-19 pandemic in the mortgage industry have been borrowers struggling to make their payments,...

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Understanding Mortgage Advertising Record Retention Requirements

The regulations governing advertising in the mortgage industry are numerous and wide-ranging, but the fact remains that there will always be a select...

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Mortgage Advertising Regulations - Social Media Counts, Too!

Love it or hate it, social media is a critically important tool that lenders and servicers must utilize in order to attract new customers and stay on...

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FINRA, Social Media, & Gamification

The financial industry is an ever-evolving creature, one that constantly invents exciting ways for its customers to move and spend money. By the same...

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The Missing Piece with Consumer Complaints

Just a few short years ago, complaints from consumers primarily came in through angry phone calls or lawsuits. Now they can come in through a...

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