Join the ActiveComply Team

Marketing Compliance Specialist 

Industry: Financial Services, Compliance, Mortgage, Banking
Location: Remote
About ActiveComply:

ActiveComply delivers critical compliance software solutions to financial institutions - creating peace of mind for its customers. Through people, process, and technology, ActiveComply’s solutions and services automate compliance workflows, improve department efficiencies, and reduce regulatory citation risks. It’s why many top mortgage lenders, banks, and credit unions depend on ActiveComply every day to manage their compliance needs. Learn more at www.activecomply.com.

Key Responsibilities: 

  • Monitor and review social media profiles of loan officers using the ActiveComply platform to ensure adherence to company policies, industry regulations (including RESPA, TILA, UDAAP), and other applicable laws. 
  • Identify potential compliance violations such as inappropriate advertising, misleading content, or non-compliant disclosures. 
  • Evaluate social media content for potential risks to the company’s brand reputation, such as unauthorized use of logos, brand misrepresentation, or unprofessional behavior. 
  • Prepare detailed reports of findings, highlighting any compliance issues or areas for improvement. 
  • Collaborate with internal compliance, marketing, and legal teams to address flagged content and provide recommendations on remediation steps. 
  • Stay informed about regulatory changes in the mortgage and financial services industries to ensure ongoing compliance. 
  • Issue corrective action tickets using the ActiveComply platform. Respond to loan officer support inquiries, including phone and email conversations. Close tickets upon corrective action completion. 
  • Provide loan officers with guidance on maintaining compliant and effective social media practices. 
  • Maintain accurate records of compliance reviews and actions taken to address violations. 
  • Track daily progress taken for various client accounts.  

Qualifications: 

  • Bachelor's degree in Business, Finance, Marketing, Communications, or a related field. 
  • Prior experience in compliance, social media monitoring, or regulatory roles within the financial services or mortgage industry is highly preferred. 
  • Strong understanding of regulatory guidelines such as RESPA, TILA, UDAAP, and other relevant industry standards. 
  • Proficient in using social media monitoring tools (experience with ActiveComply is a plus). 
  • Excellent attention to detail and ability to identify potential risks or violations. 
  • Strong written and verbal communication skills. 
  • Ability to work independently and manage time effectively in a fast-paced environment. 
  • Problem-solving mindset with a focus on finding solutions and mitigating risks. 

Additional Skills: 

  • Familiarity with mortgage lending operations and the loan officer role. 
  • Experience in social media marketing and reputation management. 
  • Knowledge of federal and state mortgage advertising requirements is a plus. 

 

 

ActiveComply, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with ActiveComply may request such accommodation under the Americans with Disabilities Act.